A+ Certification/Exam Objectives

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The full list of exam objectives is freely available from CompTIA.org, and is copyright material. The information provided here is a general breakdown intended to help navigate the book and meet the objectives

220-801[edit | edit source]

Life as a Tech[edit | edit source]

Hardware[edit | edit source]

Networking[edit | edit source]

  • Hardware
    • Cabling
    • Devices
  • Networks
    • Ethernet - IEEE 802.3 protocol that controls how data is transmitted over a LAN and most widely used local area network technology.
    • Bluetooth - A wireless personal area network that uses radio communication technology to enable low-power, short distance wireless networking between phones, computers and other network devices.
    • Cellular
  • Networking Protocols
    • TCP/IP
      • Common TCP/IP Ports and Services
  • Types of Networks
    • LAN - Local Area Network.
    • WAN - Wide Area Network.
    • WLAN - Wireless Local Area Network.
    • MAN - Metropolitan Area Network.
    • SAN - Storage Area Network, System Area Network, Server Area Network, or sometimes Small Area Network
  • Internet
  • Networking Devices
    • Hub
    • Switch
    • Modem
    • Router
    • Bridge
    • Repeater
  • Tools
  • Putting it together

Mobile Devices[edit | edit source]

  • Laptops
    • Differences Between a PC and a Laptop
    • Laptop-Specific Hardware
    • Laptop Disassembly and Reassembly
  • Smartphones
    • Differences Between a Smartphone and a Feature Phone
    • OS Differences
    • Basic Smartphone Hardware


Printers[edit | edit source]

  • Basic Printer Information
  • Impact Printers
  • Inkjet Printers
  • Laser Printers
  • Thermal Printers
  • Drivers and the OS
  • Printer Sharing

220-802[edit | edit source]

Operating Systems[edit | edit source]

Installing Operating Systems[edit | edit source]

  • Before you start
    • Installation Media
    • OS Deployment
    • Drive partitioning and strategies
    • Formatting a partition with a File System
    • Third-party drivers
  • Post-Install tasks
    • Network settings
    • Time and Language settings
    • Additional Drivers
    • Windows Update
    • Recovery disks and partitions

Working in Windows[edit | edit source]

  • Windows Desktop
    • Sidebars and Gadgets
    • The Start Menu
  • Windows Explorer
  • Control Panel
    • Action Center
      • Vista Problem Reports and Solutions
    • Administrative Tools
    • AutoPlay
    • Backup and Restore
    • Biometric Devices
    • Color Management
    • Credential Manager
    • Date and Time
    • Default Programs
    • Desktop Gadgets
    • Device Manager
    • Devices and Printers
      • XP Printers and Faxes
      • Vista Printers
    • Display
    • Ease of Access Center
    • Folder Options
    • Fonts
    • Getting Started
    • HomeGroup
    • Indexing Options
    • Internet Options
    • Keyboard
    • Locations and Other Sensors
    • Mail
    • Mouse
    • Networking and Sharing Center
      • XP Network Connections
      • XP Network Setup Wizard
    • Notification Area Icons
    • Performance Information and Tools
    • Personalization
    • Phone and Modem
    • Power Options
    • Programs and Features
      • XP Add/remove programs
    • Recovery
    • Region and Language
    • RemoteApp and Desktop Connections
    • Sound
    • Speech Recognition
    • Sync Center
      • Vista Offline Files
    • System
    • Taskbar and Start Menu
    • Troubleshooting
    • User Accounts
    • Windows CardSpace
    • Windows Defender
    • Windows Firewall
    • Windows Mobility Center
    • Windows Update
      • XP Automatic Updates
    • Vista Pen and Input Devices
    • Vista Tablet PC Settings
  • Task Manager
  • User and Data migration tools
  • Windows Configuration
    • Network Configuraiton
      • Network cards
      • TCP/IP settings
      • Firewall
      • Proxy
    • Network shares
      • File/print sharing
      • Homegroups
      • Workgroups and Domains
      • Network settings
    • Networking Tools
      • Network connections
      • Remote Desktop
      • Other Networking Tools
  • Windows Command Line
    • OS
    • Networking
    • Recovery
    • Utilities

Windows Maintenance, security, and recovery[edit | edit source]

  • Managing Windows
    • Backups
    • OS and disk health
    • Updates and Maintenance
    • Antivirus
    • Third party driver and software updates
  • Windows Security Settings
    • Users and Groups
      • User Authentication and SSO
    • NTFS and network Share permissions
    • System Files and Folders
    • Shared Files and Folders

Mobile Devices[edit | edit source]

  • Mobile Operating Systems
  • Open Source and licensing
  • Installing Apps
  • Screen calibration and orientation
  • Wireless signals
    • Cellular
    • GPS
    • Bluetooth
  • Email
  • Security
  • Phones, Tablets, and laptops
  • Data Synchronization

Security[edit | edit source]

  • Common Security Threats
  • Implementing Security
    • Principle of Least Privilege
    • Physical Security
      • Controlling physical access
      • Biometrics and access tokens
      • Privacy at the desk
    • Digital Security
      • Password security
      • Active Directory
      • Firewalls
      • Anti-Malware
    • SOHO Security
      • Wireless SOHO Security
  • Educating Users
  • Data Destruction

Troubleshooting[edit | edit source]

  • Troubleshooting
  • Motherboard, RAM, processor, and power supply Issues
  • Hard drive Issues
  • Video Issues
  • Network Issues
  • OS Issues
  • Security Issues
  • Laptop Issues
  • Printer Issues

220-901[edit | edit source]

Hardware[edit | edit source]

  • Configure settings and use BIOS/UEFI tools on a PC
    • Firmware upgrades
    • BIOS Components
      • RAM
      • Hard Drive Disks
      • Optical Drives
      • CPU
    • BIOS Configuration
      • Boot Sequence
      • Enabling and Disabling Devices
      • Date and Time
      • Clock Speeds
      • Virtualization Support
      • BIOS Security
    • Built-in Diagnostics
    • Monitoring
      • Temperature Monitoring
      • Fan Speeds
      • Intrusion Detection and Notification
      • Voltage
      • Clock
      • Bus Speed
  • Explain motherboard components, their purpose and properties
    • Form Factors
      • ATX
      • Mini-ATX
      • ITX
      • Mini-ITX
    • Expansion Slots
      • PCI
      • PCI-X
      • PCIe
      • miniPCI
    • RAM Slots
    • CPU Sockets
      • LGA
      • PGA
    • Chipsets
      • Northbridge
      • Southbridge
    • CMOS Battery
    • Power Connections and Types
    • Fan Connectors
    • Front and Top Panel Connectors
      • USB
      • Audio
      • Power
      • Lights
      • Reset Button
    • Bus Speeds

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