Handbook of Management Scales/Organizational memory

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Organizational memory (alpha = 0.87)[edit | edit source]

Description[edit | edit source]

Systematic and thorough methodological techniques are used to develop an instrument to test, measure, and validate subprocesses of organizational learning. Five independent but interrelated subprocesses are identified and validated: information acquisition, information distribution, information interpretation, information integration, and organizational memory.

Definition[edit | edit source]

Organizational memory is viewed as consisting of the mechanisms, functions, or actions organizations take to encode, store, and retrieve the lessons they have learned.

Items[edit | edit source]

  • We make strong efforts to preserve information. (0.63)
  • We have effective mechanism to store information. (0.83)
  • There is a formal data management function in the company. (0.67)
  • Our company stores detailed information for guiding operations. (0.63)
  • When employees need specific information, they know who will have it. (0.68)
  • Company files and databases are available to provide needed information to do our work. (0.82)

Source[edit | edit source]

Related Scales[edit | edit source]