Handbook of Management Scales/Organizational memory
Organizational memory (alpha = 0.87)[edit | edit source]
Description[edit | edit source]
Systematic and thorough methodological techniques are used to develop an instrument to test, measure, and validate subprocesses of organizational learning. Five independent but interrelated subprocesses are identified and validated: information acquisition, information distribution, information interpretation, information integration, and organizational memory.
Definition[edit | edit source]
Organizational memory is viewed as consisting of the mechanisms, functions, or actions organizations take to encode, store, and retrieve the lessons they have learned.
Items[edit | edit source]
- We make strong efforts to preserve information. (0.63)
- We have effective mechanism to store information. (0.83)
- There is a formal data management function in the company. (0.67)
- Our company stores detailed information for guiding operations. (0.63)
- When employees need specific information, they know who will have it. (0.68)
- Company files and databases are available to provide needed information to do our work. (0.82)
Source[edit | edit source]
- Flores et al. (2012): Organizational Learning: Subprocess Identification, Construct Validation, and an Empirical Test of Cultural Antecedents. Journal of Management, Vol. 38, No. 2, pp. 640-667.