Handbook of Management Scales/Relational commitment

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Relational commitment (alpha = 0.781; composite reliability = 0.806; AVE = 0.51)[edit]


  • We have a long term commitment to the relationship.
  • We view the relationship with the service provider as a partnership.
  • Our senior management seeks to develop a positive relationship with the provider and their management team.
  • Both risks and rewards are shared with the external provider.
  • We make investments that are unique to our relationship with the provider.


Related Scales[edit]