Handbook of Management Scales/Quality improvement rewards

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Quality improvement rewards (alpha = 0.7643)[edit]

Items[edit]

  • Workers are rewarded for quality improvement.
  • Supervisors are rewarded for quality improvement.
  • If I improve quality, management will reward me.
  • We pay a group incentve for quality improvement ideas.
  • Our plant has an annual bonus system based on plant productivity.
  • Nonfinancial incentives, such as jackets, coffee cups, etc., are used to reward quality improvement.

Source[edit]