Development Cooperation Handbook/Designing and Executing Projects/How team members can improve overall project communication

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Guideline: How team members can improve overall project communication


Awareness

  • Base communication strategies on stakeholder needs and feedback.
  • Ensure that communication is shared in a timely manner.

Content

  • Advocate open, honest, face-to-face, two-way communication.
  • Create an environment where project team members and other stakeholders can constructively challenge behavior and ideas.

Context

  • Remember that communication is two-way. Listen as well as deliver the message.
  • Involve senior management when appropriate.

Communication flow

  • Coordinate communication with project milestone events, activities, and results.
  • Include key stakeholders in developing an interest-based conflict management process.

Effectiveness

  • Conduct regular assessments of the communication plan and process.
  • Communication must focus on the beneficiary.

Format and media

  • Take advantage of existing communication vehicles and opportunities.
  • The project team has a variety of methods to share information.


Self review[edit]

Questions to ask yourself while writing a report

  1. What do you want to say?
  2. To whom do you want to say it?
  3. How are you going to say it?
  4. How will you organize you ideas?
  5. Can you be logical?
  6. Can you prove it?
  7. How many numbers do you throw at them?
  8. Is your report believable?
  9. Is it simple?
  10. Is it too long?

Other tools[edit]

Templates[edit]

Swiss sknife.png Tasks implementation report form
Swiss sknife.png Template - Project Status Snapshot
Swiss sknife.png Template - Project status summary
Swiss sknife.png Template - Project Status Report

Checklists[edit]

Swiss sknife.png What to do in order to obtain information about a project
Swiss sknife.png What to ask in order to obtain information about a project
Swiss sknife.png What to say in order to provide information about a project

Guidelines[edit]

Swiss sknife.png Guideline: how to report project performance
Swiss sknife.png How to built the trust and provide solid support for your reports

See also[edit]

Ezra Cornell's first book.jpg Project information distribution
Ezra Cornell's first book.jpg Manage Implementation of Project Execution