Handbook of Management Scales/Utility

From Wikibooks, open books for an open world
Jump to navigation Jump to search

Utility (alpha > 0.70)[edit | edit source]

Description[edit | edit source]

A multidimensional measure of feedback orientation is developed and validated. This feedback orientation scale (FOS) was developed and refined using two pilot studies and two focal studies. Across these studies, substantial support was found for a four-dimension FOS scale. The four dimensions are utility, accountability, social awareness, and feedback self-efficacy. Study 1 found substantial support for the reliability and validity of the scale. Study 2 provided support for the generalizability of results to a field sample, with five of the six hypotheses retested being supported.

Definition[edit | edit source]

Feedback orientation is defined as an individual’s overall receptivity to feedback.

Utility is defined as an individual’s tendency to believe that feedback is instrumental in achieving goals or obtaining desired outcomes at work.

Items[edit | edit source]

Administer these items using a 5-point scale from strongly disagree to strongly agree.

  • Feedback contributes to my success at work.
  • To develop my skills at work, I rely on feedback.
  • Feedback is critical for improving performance.
  • Feedback from supervisors can help me advance in a company.
  • I find that feedback is critical for reaching my goals.

Source[edit | edit source]

Related Scales[edit | edit source]