Handbook of Management Scales/Feedback

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Feedback (alpha = 0.7643)[edit | edit source]

Items[edit | edit source]

  • Charts showing defect rates are posted on the shop floor.
  • Charts showing schedule compliance are posted on the shop floor.
  • Charts plotting the frequency of machine breakdowns are posted on the shop floor.
  • I am never told whether I am doing a good job. (r)
  • Information on quality performance is readily available to employees.
  • Information on productivity is readily available to employees.
  • My manager never comments about the quality of my work. (r)

Source[edit | edit source]

Related Scales[edit | edit source]