Handbook of Management Scales/Cooperation

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Cooperation (alpha = 0.82, CR = 0.83)[edit | edit source]

Description[edit | edit source]

Three relational competencies were identified: communication, cooperation and integration.

Definition[edit | edit source]

Cooperation refers to the process by which individuals and organizations come together, interact and form psychological connections for mutual gain or benefit (Smith et al., 1995).

Items[edit | edit source]

To what extent do the statements apply to the relationship of your company with your suppliers and customers? (1 – strongly disagree; 7 – strongly agree):

  • No matter who is at fault, problems are joint responsibilities. (0.65)
  • One party will not take unfair advantage of a strong bargaining position. (0.75)
  • We are willing to make cooperative changes. (0.91)
  • We do not mind owing each other favors. (0.68)

Source[edit | edit source]

Related Scales[edit | edit source]

Cooperation (alpha = 0.8770)[edit | edit source]

Items[edit | edit source]

  • Our supply chain members have a record of allowing each other to participate in strategic decisions.
  • Our supply chain members share the results of performance measures with each other to improve the efficiency and effectiveness of the supply chain processes.
  • Our supply chain members improve the quality of products and services to the end users in a collaborative manner.
  • Our supply chain members actively propose and implement cost reduction ideas.
  • Our supply chain members are actively involved in our business unit's new product development and commercialization process.
  • Our supply chain members jointly manage logistics and inventory in the supply chain.

Source[edit | edit source]

  • Min/Mentzer (2004): Developing and measuring supply chain management concepts. Journal of Business Logistics, Vol. 25, No. 1, pp. 63-99.