Handbook of Management Scales/Comparative organizational performance
Comparative organizational performance (alpha = 0.87)
- Our profits have been generally above the industry average.
- Our return on assets have been generally above industry average.
- Our inventory turnover ratio has been generally higher than industry average.
- Bardi et al. (1994): Logistics Information Systems: The Strategic Role of Top Management. Journal of Business Logistics, Vol. 15, No. 1, pp. 71-85.
In general, particular attention needs to be paid to the measurement of performance. A review of the operationalization of organizational performance by Richard et al. (2009) highlights the limited effectiveness of commonly accepted measurement practices. Their article is strongly recommended for reading: Richard et al. (2009): Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, Vol. 35, Nr. 5, pp. 718-804.