Handbook of Management Scales/Cross-functional product design

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Cross-functional product design (composite reliability = 0.81)[edit]

Description[edit]

The authors identify improvement and innovation as two critical plant level capabilities. These capabilities are each conceptualized as a second-order factor and measured through a distinct bundle of routines. The following routines underlying improvement capabilities are identified: continuous improvement, process management, and leadership involvement in quality. The routines closely related to improvement capability are: search for new technologies, cross-functional product design, and processes and equipment development. The items to measure each routine were selected based on a review of the relevant literature. Items were included that have been used in prior studies. A panel of five academic researchers and managers with expertise in manufacturing operations reviewed each of the items.

Definition[edit]

Cross-functional product development is a widely used method for involving different functional areas in new product/process development.

Items[edit]

  • Direct labor employees are involved to a great extent before introducing new products or making product changes.
  • Manufacturing engineers are involved to a great extent before the introduction of new products.
  • There is little involvement of manufacturing and quality people in the early design or products, before they reach the plant. (reverse-coded)
  • We work in teams, with members from a variety of areas (marketing, manufacturing, etc.) to introduce new products.
  • We have reduced the time to introduce products by designing product and process together.

Source[edit]

Related Scales[edit]