Handbook of Management Scales/Feedback
Feedback (alpha = 0.7643)
[edit | edit source]Items
[edit | edit source]- Charts showing defect rates are posted on the shop floor.
- Charts showing schedule compliance are posted on the shop floor.
- Charts plotting the frequency of machine breakdowns are posted on the shop floor.
- I am never told whether I am doing a good job. (r)
- Information on quality performance is readily available to employees.
- Information on productivity is readily available to employees.
- My manager never comments about the quality of my work. (r)