Training Best Practices/Virtual Worlds - potential for training

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Title:[edit | edit source]

Virtual Worlds - potential for training


Description:[edit | edit source]

In 2007, American Family Insurance worked with the Masie Consortium and 2B3D to create Settlement Plaza on the Masie Learning Island in Second Life. On Settlement Plaza was a 3-D storm-damaged house (with a tree that fell through the roof) which an insurance claims adjuster could use to learn about and practice skills for identifying damages that would need to be addressed in a claim settlement.

Methods Used[edit | edit source]

Results[edit | edit source]

Techologies Used[edit | edit source]

Lessons Learned[edit | edit source]

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