The implementation of E-Government/E-Government by country/Russia/Internet representation of the President of Russia

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Appealing to the President web-portal
Multilanguage Flag of Russia.svg - Russian,
Flag of the United States.svg - English
Mobile version No
RSS No
Subscription No
Account Registration is needed
Search Yes
Social Networks Twitter, Youtube
Official website:
http://letters.kremlin.ru/

The site of the President of the Russian Federation is divided into the following main sections:

  • Developments;
  • Structure;
  • Video and photo;
  • Documents;
  • Contacts.

E-services[edit | edit source]

The official website of the President of the Russian Federation has the following subsections with electronic services and information:

  • The constitution of the Russian Federation;
  • Send a letter to the president;
  • State symbols of Russia;
  • President of Russia - citizens of school age.

Appealing to the President[edit | edit source]

Citizens of Russia can apply to the head of Russian Federation in several ways:

Electronic Reception of the President of the Russian Federation "is an information and telecommunications system that provides direct communication with the Presidential Reception Office of the Russian Federation in Moscow through a network of terminals installed in the buildings of local government bodies of 194 cities with a population of more than 70,000 people removed from the nearest incoming Presidential Envoys by 100 and more kilometers.

The terminal of the "Electronic Reception President of the Russian Federation" provides:

  • transmission of an appeal in the form of an electronic document (typed using a keyboard, converted from a paper medium transmitted from an external electronic medium);
  • transmission of the appeal orally;
  • personal reception by appointment in the video communication mode with an authorized person - an employee of the Presidential Reception of the Russian Federation for the reception of citizens in Moscow;
  • provision of information by the information service of the Administration of the President of the Russian Federation;
  • access to information on the work of the President's reception rooms, reviews of appeals from citizens, organizations and public associations, the results of their consideration and the measures taken on them;
  • normative legal acts regulating the procedure for consideration of applications.

The terminal is accessed by electronic reading of the visitor's identity document.

The mobile reception room of the President of the Russian Federation travels directly to the places, to the subjects of the Russian Federation, to resolve complaints of citizens and organizations. For the application it is necessary to fill in the form "Send complaint".

Reports on the work of the mobile reception are in the section "News of the mobile reception".

Send an SMS addressed to the head of state, through any cellular operator operating in the territory of the Russian Federation, to toll-free number 2316 (reference to the Administration of the President of the Russian Federation).