Scriptapedia/Reflector Feedback

Reflector Feedback

This script is used to summarize dynamic insights and stories told by the group. It also allows for clarification of fuzzy ideas and helps capture additional information about structure that is needed to formulate the model.

Status:

Best practices

Primary nature of group task:

Convergent

Time

Preparation time: 20 minutes

Time required during session: 15 minutes

Follow-up time: 0 minutes

Materials

1. Chalk/whiteboard markers
2. Flip chart/whiteboard
3. Data projector

Inputs:

• Prioritized list of variables
• Behavior over time graphs (reference modes)

Outputs:

None

Roles

• Reflector with expertise in system dynamics

Steps

1. The reflector presents a series of diagrams created during the group discussion.
   • Diagrams will either be drawn on a whiteboard or modeled in Vensim.
2. The diagram is presented in the simplest form. More complex versions with additional variables are progressively revealed on top of the first diagram. As the reflector reveals each iteration of the model, he/she presents the story behind the diagram.
3. The reflector may add variables to the diagram at the group’s request.

Evaluation Criteria:

• Unclear ideas have been clarified
• The group has a better sense of the variables and causal relations needed to complete a model

Author

George Richardson

History

First documented by Annaliese Calhoun in 2010; based on Luna-Reyes et al. (2006).

Revisions

None

References

Luna-Reyes, L. F., Martinez-Moyano, I. J., Pardo, T. A., Cresswell, A. M., Andersen, D. F., & Richardson, G. P. (2006). Anatomy of a group model-building intervention: Building dynamic theory from case study research. System Dynamics Review, 22(4), 291-320.

Notes

Although the script is designed to be a presentation, listening to the group and using the pen and the eraser continue to be important during the process.