Handbook of Management Scales/Willingness to transact

From Wikibooks, open books for an open world
Jump to navigation Jump to search

Willingness to transact (alpha = 0.83)[edit | edit source]

Description[edit | edit source]

Two surveys were conducted (online retailing company Amazon and online banking division [OBD]), to ensure adequate levels of reliability, convergent validity, discriminant validity, and nomological validity for a trust scale. Familiarity and willingness to transact were used to test nomological validity of the trust model.

Items[edit | edit source]

  • I intend on using Amazon [OBD] for some of my future purchases [banking transactions].
  • I am inclined to purchase Amazon's [OBD's] goods and services.
  • 1 am likely to utilize the services provided by Amazon [OBD].

Source[edit | edit source]