Handbook of Management Scales/Supplier operational performance
Supplier operational performance (alpha = 0.76)[edit | edit source]
Description[edit | edit source]
The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales.
Items[edit | edit source]
- Volume flexibility (0.66)
- Scheduling flexibility (0.77)
- On-time delivery (0.79)
- Delivery reliability/consistency (0.78)
- Quality (0.49)
- Cost (0.78)
Source[edit | edit source]
- Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150
Comments[edit | edit source]
These items seem to be formative rather than reflective.