Handbook of Management Scales/Multi-functional employees

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Multi-functional employees[edit]


  • Employees receive training to perform multiple tasks.
  • Employees at this plant learn how to perform a variety of tasks.
  • The longer an employee has been at this plant, the more jobs they learn to perform.
  • Employees are cross-trained at this plant, so that they can fill in for others, if necessary.
  • At this plant, employees learn only how to do one job (R).