Handbook of Management Scales/Exposure to external turbulence

From Wikibooks, open books for an open world
Jump to navigation Jump to search

Exposure to external turbulence[edit | edit source]

Description[edit | edit source]

A new scale was developed to measure exposure to external turbulence. The items were based on the supply chain risk management literature.

Definition[edit | edit source]

Exposure to external turbulence was defined as an “organization’s actual exposure to upstream and downstream turbulence (i.e., on supplier and on customer markets)”.

Items[edit | edit source]

Please rate the extent of fluctuations in your logistics organization’s environment:

  • Our environment is characterized by a high number of ongoing fluctuations (e.g. raw material prices).
  • Our customer demand is subject to very high fluctuations.
  • The supply of our (sub-)suppliers is subject to very high fluctuations.

Items were measured with a 7-point Likert scale ranging from “1 = not at all” to “7 = to a very great extent”.

Source[edit | edit source]

  • Bühler/Wallenburg/Wieland (2016): Accounting for External Turbulence of Logistics Organizations via Performance Measurement Systems. Supply Chain Management: An International Journal, Vol. 21, No. 6

Comments[edit | edit source]

The scale was used as a control. No reliability indicators were reported for this scale.