Handbook of Management Scales/Cooperation-based learning
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Cooperation-based learning (alpha = 0.86)[edit | edit source]
Description[edit | edit source]
A previously multi-item 7-point scale was used. It was further pretested with six logistics researchers and six executive managers of logistics service providers to ensure face validity.
Definition[edit | edit source]
Cooperation-based learning, as one of the major motives behind cooperative strategies of firms in general (Doz & Hamel, 1998), refers to the extent to which intangible resources like know-how and information can be adopted from cooperation partners (Kogut, 1988).
Items[edit | edit source]
To what extent have you learned from your cooperation partners in the following areas:
- Technological expertise.
- Development of new services.
- Service production/delivery.
- Management practices and tools.