Handbook of Management Scales/Conflict resolution

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Conflict resolution (alpha = 0.90)[edit | edit source]

Items[edit | edit source]

  • If there is a conflict, a solution is found during discussions. (-)
  • In this buyer-seller relationship, both parties contribute to constructive conflict resolution. (-)
  • In this buyer-seller relationship, conflicts are solved to the mutual advantage of both parties. (-)

Source[edit | edit source]