Handbook of Management Scales/Competitive priorities

Competitive priorities (alpha = 0.83)

Description

The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales.

Items

• Our strategy cannot be described as the one to offer products with the lowest price. (0.71)
• Our strategy is based on quality performance rather than price. (0.85)
• We place greater emphasis on innovation than price. (0.76)
• We place greater emphasis on customer service than price. (0.69)
• Our strategy places importance on delivering products with high performance. (0.65)

Source

• Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150