Handbook of Management Scales/Buyer communication
Buyer communication (alpha = 0.88)
- OEM communicates openly and honestly to the supplier.
- OEM provides timely information to the supplier.
- OEM provides adequate amounts of information to the supplier.
- Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.