Handbook of Management Scales/Agility

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Agility (alpha = 0.85, CR = 0.84)[edit]

Description[edit]

Two dimensions of resilience were identified: agility and robustness.

Definition[edit]

Agility is defined as the ability of a supply chain to rapidly respond to change by adapting its initial stable configuration (Wieland/Wallenburg, 2012).

Items[edit]

Please indicate the speed of reaction with which your company can engage in the following activities should changes occur (1 – slow; 7 – fast):

  • Adapt manufacturing leadtimes. (0.63)
  • Adapt level of customer service. (0.82)
  • Adapt delivery reliability. (0.85)
  • Adapt responsiveness to changing market needs. (0.76)

Source[edit]

Related Scales[edit]