Handbook of Management Scales/Buyer communication

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Buyer communication (alpha = 0.88)[edit | edit source]

Items[edit | edit source]

OEM communicates openly and honestly to the supplier.
OEM provides timely information to the supplier.
OEM provides adequate amounts of information to the supplier.

Source[edit | edit source]

Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.

Related Scales[edit | edit source]

Information sharing

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Book:Handbook of Management Scales