ERP Internals/Data Tables/Customer/Customer Interaction

From Wikibooks, open books for an open world
Jump to navigation Jump to search

This table contains one record for every interaction between the business and the customer. This table is key to Customer Relationship Marketing.

Used by: Accounts Receivable, CRM

Key: Customer Number, Date/Time

Fields:

  • Customer Number
  • Date/Time
  • Type (Telephone,Face-to-face,etc.)
  • Employee Number(s)
  • Location
  • Customer Attendees
  • Notes
Retrieved from "https://en.wikibooks.org/w/index.php?title=ERP_Internals/Data_Tables/Customer/Customer_Interaction&oldid=3231953"