ERP Internals/Modules/Customer Relationship Management
< ERP Internals | Modules
CRM manages the enterprise's relationship with its customers. This includes determining who the high-value customers are and documenting what interactions the customers have had with the enterprise. Only large ERP packages have a CRM module.
Tables[edit | edit source]
The CRM module uses the existing ERP tables as the source of its data. This is primarily the Contact, Customer, and Sales tables
Data Exchange[edit | edit source]
CRM does not exchange transactions with other modules.
Transactions[edit | edit source]
CRM does not have transactions.