Handbook of Management Scales/Supplier commitment

Supplier commitment (alpha = 0.854)

Items

• This supplier has a strong sense of loyalty to us.
• This supplier is willing to make a long-term investment in helping us.
• This supplier sees our relationship as a long-term alliance.
• This supplier is willing to dedicate whatever people and resources it takes to make us a satisfied customer.

Source

• Krause (1999): The antecedents of buying firms' efforts to improve suppliers. Journal of Operations Management, Vol. 17, No. 2, pp 205–224.

Related Scales

• Interorganizational loyalty
• Relational commitment