Handbook of Management Scales/Willingness to transact

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Willingness to transact (alpha = 0.83)[edit]

Description[edit]

Two surveys were conducted (online retailing company Amazon and online banking division [OBD]), to ensure adequate levels of reliability, convergent validity, discriminant validity, and nomological validity for a trust scale. Familiarity and willingness to transact were used to test nomological validity of the trust model.

Items[edit]

  • I intend on using Amazon [OBD] for some of my future purchases [banking transactions].
  • I am inclined to purchase Amazon's [OBD's] goods and services.
  • 1 am likely to utilize the services provided by Amazon [OBD].

Source[edit]