Handbook of Management Scales/Cross-functional integration
Cross-functional integration (alpha = 0.94)
Although certain items of some scales were developed specifically for the Japanese context, many were derived from existing validated scales. Respondents answered all questions using a Likert-type scale ranging from 0 to 10; field research suggested that an 11-point scale was appropriate for studying Japanese management practices because a 100 percent grading system is used in most Japanese schools.
Cross-functional integration in an new product development (NPD) project team refers to the magnitude of interaction and communication, the level of information sharing, the degree of coordination, and the extent of joint involvement across functions in specific NPD tasks.
To what extent does each statement listed below correctly describe this selected successful project? (0 = strongly disagree, 10 = strongly agree)
- The integration between R&D and manufacturing was very good for this selected project. (1.00)
- The integration between marketing and R&D was very good for this selected project. (0.86)
- The integration between marketing and manufacturing was very good for this selected project. (0.80)
- Song/Montoya-Weiss (2001): The Effect of Perceived Technological Uncertainty on Japanese New Product Development. Academy of Management Journal, Vol. 44, No. 1, pp. 61-80.
This scale might be formative, because high integration between R&D and manufacturing doesn't necessarily correlate with high integration between marketing and manufacturing.