Handbook of Management Scales/Cooperation
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Cooperation (alpha = 0.82, CR = 0.83)[edit | edit source]
Description[edit | edit source]
Three relational competencies were identified: communication, cooperation and integration.
Definition[edit | edit source]
Cooperation refers to the process by which individuals and organizations come together, interact and form psychological connections for mutual gain or benefit (Smith et al., 1995).
Items[edit | edit source]
To what extent do the statements apply to the relationship of your company with your suppliers and customers? (1 – strongly disagree; 7 – strongly agree):
- No matter who is at fault, problems are joint responsibilities. (0.65)
- One party will not take unfair advantage of a strong bargaining position. (0.75)
- We are willing to make cooperative changes. (0.91)
- We do not mind owing each other favors. (0.68)
Source[edit | edit source]
- Wieland/Wallenburg (2013): The Influence of Relational Competencies on Supply Chain Resilience: A Relational View. International Journal of Physical Distribution & Logistics Management, Vol. 42, No. 4, pp. 300-320. Adapted from Morris/Carter (2005).
Related Scales[edit | edit source]
Cooperation (alpha = 0.8770)[edit | edit source]
Items[edit | edit source]
- Our supply chain members have a record of allowing each other to participate in strategic decisions.
- Our supply chain members share the results of performance measures with each other to improve the efficiency and effectiveness of the supply chain processes.
- Our supply chain members improve the quality of products and services to the end users in a collaborative manner.
- Our supply chain members actively propose and implement cost reduction ideas.
- Our supply chain members are actively involved in our business unit's new product development and commercialization process.
- Our supply chain members jointly manage logistics and inventory in the supply chain.
Source[edit | edit source]
- Min/Mentzer (2004): Developing and measuring supply chain management concepts. Journal of Business Logistics, Vol. 25, No. 1, pp. 63-99.